Author Archives: jakki

My NEW online course Technical Report & Business Writing

Announcing the launch of my new online training course Technical Report and Business Writing with ICE Training (The Institution of Civil Engineers). This course is designed for those who need to turn their technical knowledge and expertise into business documents, including … Continue reading

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Latest blog posts

Click on the image for latest blog posts on my sister site, Better Writing Tips.

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Cut the jargon

Thanks to Councillor Graham Cox of Brighton and Hove City Council for his 4 Feb blog post against jargon, entitled ‘Who writes this stuff?’ He highlighted the following passage in a committee paper: In September 2013, the CCG Local Member … Continue reading

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Business email can seriously damage your health

Recent research from Kingston Business School has identified seven ‘deadly sins’ of business email that can damage your mental health. Occupational psychologist Dr Emma Russell carried out research on 28 employees across different organisations. Her report identified the following habits … Continue reading

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Finding ideas for your business blog content

If you manage a business blog, you’ll know how challenging it is to come up with ideas for quality blog content. There are hundreds of content services, plug-ins and applications out there, but here are some of my favourite (and … Continue reading

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5 quotes to improve your writing at work

Writing at work requires a different skill set to writing academic essays or fiction. Here are five of my favourite quotes, from writers and business leaders, to help you get your point across more effectively. 1. You can have brilliant … Continue reading

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Managing email – Ferrari limits group emails

Managing email in the workplace is not easy. But few organisations have taken such drastic measures as Ferrari. The Italian car manufacturer announced earlier this month that its employees would only be allowed to send internal emails to a maximum … Continue reading

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Correct number format in UK business documents

Not sure which number format to use in your business document? Don’t worry – you’re in good company. Many people find this confusing, and there is a lot of contradictory advice out there. Remember – consistency is important, so if … Continue reading

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How’s your email etiquette?

I came across the findings of a recent survey by CPP Inc which looked at communication technologies and email etiquette in the workplace. Perhaps unsurprisingly, email is still regarded as the main cause of confusion. 64% of respondents said that … Continue reading

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How to make your report flow

Have you ever read a report that made you feel that you were losing the thread of the argument? Or that you were stuck in the middle of a seemingly random collection of paragraphs? Writers can easily solve this problem … Continue reading

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