Testimonials

“I engaged Jakki to help my business with business writing and she did not disappoint. She gave practical, easy to use tips that has significantly improved our writing for various documentation. She was a pleasure to work with and I would definitely use her again. You won’t be disappointed if you work with her.” Lee De Souza, Managing Director, Harrison Bridge (Executive Recruitment)

“Personal English training with Jakki was extremely useful. We analysed the examples of my writing, identified what can and should be improved, and she has provided multiple tools and instruments to work on these improvements. Recommend Jakki to anyone who wants to improve their English language skills!” Ivan Kavelerov, Product Lead and Entrepreneur, Kheiron Medical (Healthcare AI)

“A friend of mine recommended Jakki as a proofreader. As well as crossing my Ts and dotting my Is, Jakki helped me with formatting and structure and also suggested ways to clarify what I had written. She did all of this in a calm and thoroughly professional manner. If I ever decide to write another book, Jakki will be my go-to person and I wouldn’t hesitate to recommend Jakki to anybody else.” ” James Lawther, Consultant and Author of  ‘Managed by Morons’

“Overall, I found the whole experience extremely useful and would certainly recommend Jakki as a coach to others. Jakki was not judgemental, and she knew how to ask me the right questions to help me think things through clearly.” SL, The Forestry Commission

“Jakki delivered a Report Writing training course to the team … and it was excellent.
Prior to the training day we had several calls with Jakki and she took all our thoughts, views and considerations on-board before tailoring the course to our needs. The actual training was a mix of presentation, and interactive group work, never boring and Jakki was flexible to meet the requirements of the team on the day. We would highly recommend Jakki as a trainer; so much so that we are planning on booking some follow-up training with her too.” Corinne Gerard, PA to Advisory Group Director, Royal HaskoningDHV (Civil Engineering)

“The most helpful part … was looking through previous reports that I had written, and Jakki highlighting some of my bad habits. Jakki made some useful suggestions and gave me alternative phrases to use rather than just pointing out my grammatical errors.” NL, The Centre for Strategy and Communication, London (Training Services)

“I would have no hesitancy recommending Jakki to write and deliver a training programme outlining the importance of good writing, English and grammar for any sector she is professional, punctual but above all extremely personable and easy to work with.” Jessica Weaver, Product Development Manager, NEC Contracts, UK (Legal Services, Construction)

“Jakki is a highly skilled technical author and trainer. She is thorough and efficient, and I’ve had excellent feedback from my clients for all of the work she has done. She gets on well with people and is always pleasant to deal with.” Peter Meherne, Director, Plain Words, UK (Writing Consultancy)

“Jakki has been invaluable to our business. She has produced some fantastic blogs which have had a truly amazing response. She has such a flair for words, is professional and so easy to work with. I would recommend her to anyone who is thinking about doing anything related to letter writing, report writing, bid tenders, blogs, etc. She is the ‘go to’ person.” Mandy Stephens,  Director, PhoneCoach Ltd (Call Centre Supplier)

“Jakki wrote a fantastic case study which really zooms in on the value I provide to clients. Her writing manages to convey a lot of detail in a very succinct form. She is clear and to the point while covering everything that needs to be said. I now have a piece of writing I can use over and over again not only in my marketing, but also when responding to potential clients. This means I can cut down on a lot of emails while still providing potential clients with the details they need. I have asked Jakki to write three more case studies for me, and I’m recommending her far and wide! She’s saved me time, provided me with real value and given me a very polished piece of work. Great job! Book Jakki now, you will not regret it.” Jenny Jameson, WebTech Wonder Woman (Small Business Owner)

“Like any company we could see that our communication could be improved. Jakki created a course specifically to address our issues and made a huge positive change to our understanding and skills.” Ivan Haynes, Training Manager, LFS, UK (BPO Services)

“Jakki undertook a series of workshops around internal customer services delivery with three of our Head Office departments. The net result is happier internal customers, happier Head Office staff and a greater understanding of people’s roles within the business.” Paul Masters, Director, Kinleigh, Folkard & Hayward, UK (Estate Agents)

“I have been buzzing this morning and have written a plan of how to change (my website). The great thing is that I was blocked and now, thanks to your expertise and also your clear, supportive and encouraging manner I can see what to do and…amazingly…feel excited about it.” Fiona Whytehead, Director of Locus Coaching, UK 

“I would have no hesitation in recommending Jakki as an individual who can make real differences to any business small or large.” Dave Smith, Team Leader, HCL Insurance BPO Services, UK & India

“Jakki is an absolute inspiration to work with…an excellent communicator and her experience in coaching means she is very much a people person, able to relate and build relationships effortlessly. Jakki is a pleasure to work with and if the opportunity ever came up again, I would not hesitate!” Laura Smith, UK

“Jakki has a very professional attitude to the training that she provides to ensure that it is tailored to the needs of the individuals attending her sessions. Her courses have always been received very well for both their detail, high levels of interactivity and enjoyment. It was a pleasure to work with her.” Adrian Stote, Training Officer, Liberata, UK (Financial Services)