Leadership and business communication training
Practical, high-impact workshops for technical specialists, operational leads and managers.
AI can produce pages of polished-looking text in seconds. But that does not mean the message is clear, useful or worth reading.
Dense reports, loosely structured business cases and over-technical bids all create the same problem: busy decision-makers have to work too hard to find the point.
The real skill is knowing what your readers need and want, what to put in, what to leave out and how to make the point land. It also means knowing how to prompt well so the process saves time for everyone, not just the person writing.
My workshops give your teams the critical thinking and editing skills required to evaluate raw drafts, control the narrative and communicate with board-level authority.
Core training options
Workshops are delivered in-house or virtually, using real workplace documents and practical exercises tailored to your operational priorities.
Technical report writing: Helping technical specialists and engineers translate complex data, specifications and methodologies into clear, actionable reports for non-technical stakeholders.
Report writing for impact and clarity: For managers and administrative teams. Planning, designing and editing corporate reports to highlight key messages, eliminate operational bloat and deliver a sharp, persuasive executive summary.
Essential business writing: Building core skills to structure thoughts logically, adapt tone and produce concise, direct workplace communication. Includes guidance on using AI responsibly as a drafting tool while maintaining strict human evaluation.
How to write a business case: Structuring rigorous financial, operational and strategic arguments to secure project funding and board approval.
Smart Bid writing: For bid teams, subject matter experts and managers who need to craft clear, compliant and high-scoring responses for public sector procurement and commercial tenders.
High-impact leadership communication: Helping rising and established leaders to strengthen their presence and authority in high-stakes conversations.
Integrated add-ons
- 1-to-1 leadership coaching: Individual follow-up sessions for department heads and rising leaders to embed workshop learning on live, high-stakes communications.
- Strategic editorial review: Professional review and polishing for critical papers, reports, bids and business cases prior to sign-off.
Delivered by an experienced commercial lead
Jakki Bendell, MBA, ACC is an ICF-accredited executive coach and the official course author/trainer behind the Institution of Civil Engineers (ICE) Technical Report and Business Writing curriculum. She is also a professional editor and business consultant with over 15 years’ experience working across the corporate and public sectors. With an MBA and CIPD training credentials, she brings a practical business perspective to training and coaching, helping people communicate with clarity and conviction.
Ready to strengthen your team’s communication?
If your team’s documents are taking too long to write, too long to review, or their presentations are not landing as clearly as they should, let’s talk about your training priorities or request a tailored program outline.